Home Help
Coordinator: Tímea Pulik-Märcz
2030 Érd, Topoly utca 2., Office 152
Phone: +36 20 421 7777
Please note: telephone customer service is available in Hungarian only. For assistance in English, please contact us by email.
Email: hazigondozas@szocgond.hu
The presence of a caregiver provides a sense of safety for the person receiving care and, in many cases, improves the quality of life of a person in need by partly fulfilling a family-support role. We ensure continuous contact between the service provider and service users, both in person and by telephone.
Caregivers provide assistance with:
- maintaining personal hygiene and hygiene in the living environment,
- shopping,
- keeping in contact with the person’s general practitioner and, where necessary, with medical specialists and home nursing services,
- obtaining prescribed medicines and medical aids,
- monitoring the person’s physical and mental condition,
- helping with official administration,
- care and nursing tasks, including washing, bathing, dressing, making the bed and changing bed linen,
- care for incontinent patients, and cleaning and treating the body surface,
- hair care, facial hair care, oral, dental and denture care, nail care and skin care,
- fluid intake support and assistance with meals, without the use of assistive devices,
- helping the person move in bed.
Conditions for using the service
Home help is provided between 7:30 and 15:30. Its duration and frequency are determined by agreement between the coordinator organising the care and the person receiving care. Basic care and nursing tasks take priority over tasks belonging to social assistance activities.
A care fee must be paid for the service. The amount of the fee is determined by the maintaining municipality in a local decree. The care fee may not exceed 25% of the person’s income in the case of home help, or 30% in the case of home help combined with meals. Two food carriers are required for using the meal service.
The amount of the care fee may be reviewed twice a year. An extraordinary review may take place if the person’s income decreases to such an extent that they are unable to pay the care fee, or if their income has increased by more than 25% of the old-age pension minimum.